Hello Everyone!
Before posting a support request in the forum please take a look at our 'CommonProblems' wiki page. We try to keep it up to date with solutions for the problems that users encounter most often.
http://code.google.com/p/simpleinvoices/wiki/CommonProblems
If you can't find the answer there then feel free to post a support request and we will do our best to help you out.
Thanks,
Matt
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